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CNCTC Articles - Excellence in IT TRAINING

Using The Web In Windows 7 Troubleshooting: Series 2

by: Cresencio Daffon Jr. | 21 Dec, 2010 23:49:15

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Here is the continuation of our discussion about the techniques in troubleshooting Windows 7 using the internet.

Now, what we are going to tackle about is Remote Desktop Connection.

You may use Remote Desktop Connection if you would need to regularly connect with a remote system which lets you control personal computers from distant locations that are of value for admin assistants who need to connect to either critical systems or servers.

You may choose System after going to Control Panel, or select Properties after right-clicking Computer and on the left portion choose link for Remote settings. Now, with Remote Desktop Connection your system must be configured for a smooth establishment of connectivity to a remote system.

Remember that the remote systems to connect with your PC are controlled by Remote Settings control panel and through this the admin group members will have an easy access to systems when their Remote Desktop Connection is active. You may add those users who are not yet administrators on this personal computer to connect using Remote Desktop Connection. This will tell you the address to use to remotely connect to the personal computer once Remote Desktop Connection functions.

You may click on Start, then All Programs, then Accessories, and then Remote Desktop Connection to start the session for Remote Desktop Connection. You may enter the PC name of the system you would like to establish connectivity with or the Internet Protocol address, and for the connection, you may also enter the username. Not unless you save the credentials for connectivity from previous session on that personal computer, the software will ask you to enter a valid password and username for the remote personal computer.

The remote user can see what’s on the desktop using Windows 7 Remote Assistance and Remote Desktop Connection tools. While Remote Desktop Connection is busy, the person who sits in front of the personal computer will see the screen turned black or dimmed. The session ends if someone locally log back in. When that happens, you may tell the person at the other end to unwind and stay cool as you do your tasks while you troubleshoot a personal computer using Remote Desktop Connection.

It will be easier for you to troubleshoot your computer using Windows 7 OS with the help of the internet to properly do the tasks. That’s why I recommend people to switch or upgrade their personal computers to Windows 7 Operating System this coming year for better troubleshooting jobs. Keep in mind that it will much easier and more convenient for you to operate your PCs to remotely connect to other computers at the same time on Windows 7.

Problem Steps Recorder is up next for tomorrow. Keep on reading for more updates. Good night!!!


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