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CNCTC Articles - Excellence in IT TRAINING

Tips for computer technicians

by: Mon Peter I. Damiles | 21 Jul, 2010 22:28:23

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What are computer technicians? Computer technicians are the one whom you call whenever you’re having problems with your computer. They are the one who is capable of fixing errors and removing viruses. Being a computer technician isn’t an easy job. It requires proper training and experience.

Below are some tips for computer technicians:

Check the possible cause of error: As a computer technician, I assume that you already know the basic things to check in troubleshooting. For example: The computer won’t turn on. In this case, you should check if the power is already connected to the supply or try plugging it to a direct plug. Another example: There is no display in your screen. This is also a common problem. You must check if the video cable is properly connected and monitor power is on.  These examples are the basic things to check in troubleshooting.

Check hardware components: Check for possible hardware damages that are causing problems. If there are newly installed devices, remove it first. It might be the one causing problems due to conflicts. Check the components for loose connections, bloated capacitors or burned parts. Remove or replace components that might be the possible cause of the problem.

Run check disk: There might be errors regarding your hard disks. Run check disk and repair possible errors.

Use recovery console: Some problems like ntldr and boot problems can be repaired in the recovery console. Just run it from your operating system CD and try to repair it. You can also type help to see the list of commands.

Use system restore: Restoring the computer to an earlier time might do the trick. Restore it to a time where the computer is working properly and is free from errors.

Scan for viruses: Make sure that your antivirus is updated. Scan your system for viruses that might be causing problems and slowdowns. Quarantine or delete detected threats.

Repair registry errors: Run a program capable of repairing registry errors. There might be changes in the system that results to slowdowns and problems. Backup the registry first before repairing it.

Research: Researching is very important. You might encounter errors that you haven’t seen before or problems that are unusual. Use the net to find possible solutions. Seeking help is not a bad idea. Don’t act like you know everything just to impress your clients because you might end up producing another problem.

The said tips are useful and proven to be effective. These are the basic things that you must consider in troubleshooting computers. But still, experience is the best teacher to help you develop your skills and to gain more knowledge.


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